Privacy Policy
Privacy Policy
This Privacy Policy describes how Jennifer & Rose ("the Site", "we", "our", or "us") collects, uses, and shares your personal information when you visit jenniferandrose.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services").
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the "Last Updated" date, and take any other steps required by law.
How we collect and use your personal information
To provide our services, we collect the information described below. The type of information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to:
- Communicate with you
- Provide or improve the Services
- Comply with legal obligations
- Enforce our Terms of Service
- Protect or defend our rights, the Services, and our users
What personal information do we collect?
The type of personal information we collect depends on how you interact with our site and use our Services.
Information you provide directly
- Contact information – name, address, phone number, and email address
- Order details – billing and shipping address, payment confirmation, email, and phone number
- Account details – username, password, security questions, and related information
- Customer support information – messages sent when contacting us
Some features may require you to provide personal information. You may choose not to provide it, but this may limit your access to certain services or features.
Information collected automatically
We may automatically collect certain data about your interactions with the Services using cookies, pixels, and similar technologies:
- Device and browser details
- Network connection information
- IP address
- Interaction data with the Site and Services
Information Received from Third Parties
We may receive personal information from third-party sources such as:
- Service providers like Shopify supporting our store infrastructure
- Payment processors collecting payment data to fulfill orders and manage transactions
How we use your personal information
To deliver products and services
- Fulfilling orders
- Processing payments
- Sending order updates
- Managing your account
- Shipping, returns, and exchanges
For Marketing and Advertising
- Sending promotional messages via email, SMS, or mail
- Showing targeted advertisements on our Site and other platforms
For Security and Fraud Prevention
- Detecting and addressing fraudulent or illegal activities
- Protecting account security (you are responsible for maintaining login confidentiality)
Cookies
Like many websites, we use cookies. Details about the cookies used in connection with our Shopify-hosted store are available at https://www.shopify.com/legal/cookies
How we share your personal Information
We may share your personal information with third parties for contractual obligations, legitimate business interests, or other lawful purposes:
- Vendors or service providers (IT, shipping, payment processing, analytics, support, cloud storage)
- Marketing and business partners for promotional purposes
- Corporate affiliates within our business group
Third-Party websites and links
Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those sites. We encourage you to review their privacy policies.
Your rights: Access, Deletion, and Correction
Depending on your place of residence, you may have the right to:
- Access personal data we hold about you
- Request deletion of your personal data
- Request correction of inaccurate or incomplete data
US Privacy Compliance
As a US-based business, we comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) where applicable. US residents may have specific rights regarding their personal information under these laws.
Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Location: United States